Pickle Rick
3:14 Wed Feb 26
Re: broadband advice
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Ritchie,
Your phone with Sky too? otherwise not getting full bars on your phone is nothing to do with your broadband or are you referring to the wifi bars? download speedtest.net, it will tell you how fast your download and upload speeds are; depending on where you live if the download speed is below 11 mbps then call Sky (provided you have their fibre package) complain tell them you are coming to the end of your contract and you'll see £40 drop to around £25. Do some googling to find out what speeds you are meant to be getting in your area. Your speed depends on how far away from the exchange you which is why all the broadband companies will tell you that the speeds are UP TO xx mbps (MegaBytes Per Second).
HTH.
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1964
3:03 Wed Feb 26
Re: broadband advice
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Everybody is moving about thinking they get a better deal. The market is the market, they must compete but they still have to make profits. They will put the price up sooner or later.
A lot of these companies all use the same network anyway so bad service from one provider could mean the same bad service from another.
Unless it's really shit stay where you are and save yourself a heart attack.
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Sniper
2:52 Wed Feb 26
Re: broadband advice
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I’m with sky and have to say that the quality of the broadband has been pretty unreliable but I ammo in the sticks a bit and their customer service has always been great.
Neighbour down the road has had similar issues and has switched provider three times since we’ve lived here and his service has never got any better - so don’t go expecting a new company to make all the problems go away, aim for the price you want instead (which you can normally get from sky if you negotiate through their retentions team if you threaten to leave)
Also previous experience of virgin is they are fucking appalling to deal with so avoid them like the plague
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Don Ravioli
2:48 Wed Feb 26
Re: broadband advice
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I was with bt paying £65pm for 70mb broadband, moved to talk talk getting same speed and probably better coverage through the house for £25pm.
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Lee Trundle
2:41 Wed Feb 26
Re: broadband advice
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"and customer service is appalling"
This. They're up there with BA with dealing with their customers if they have an issue.
I'd pay more just to go with someone else.
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Pagey
2:38 Wed Feb 26
Re: broadband advice
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Wherever you go, buy it through Topcashback and you’ll get quite a bit of money back just for signing up via them. I changed mine to Virgin last month and got £125 back for pretty much doing nothing.
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Hugh Jampton
2:37 Wed Feb 26
Re: broadband advice
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I went over to Vodafone from PlusNet earlier this month. No problems with the set up, or speed so far (have Superfast 2). Speed will differ between locations but they give you an average expected speed, and a lower one that they pay/credit you if they dip below it. They use the local BT exchange. As for coverage around the house, it's the same as PlusNet was (I have a couple of rooms where it is poor, but I could bung a booster in if needed).
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Joe C
2:34 Wed Feb 26
Re: broadband advice
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One of my mates is on Vodafone - says they're unrealiable and customer service is appalling
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